Made-to-order and custom items dispatch within 10-15 business days from the order date (exceptions may apply). 
Ready-made items dispatch within 1-3 business days from the order date. 
All orders ship via Ground UPS shipping. If you have a different carrier preference or would like an expedited shipping, please get in touch with us right after placing your order at or use the website contact form
Standard USA delivery window is 2-7 business days depending on your location.
Approximate estimations:
East Coast: Typically 2-4 business days
Midwest: Typically 3-5 business days
West Coast: Typically 5-7 business days.
International delivery times can be calculated during checkout before the order is finalized.

We do our best to carefully pack orders for a safe trip. 

Please, understand that you are responsible for providing a correct delivery address. We do not issue refunds for items delivered to incorrect addresses provided by a customer and are not responsible for lost packages.Returns


Our return policy lasts 7 days. If 7 days have gone by since you received the item, unfortunately, we can’t offer you a refund or exchange.

If any shipping damage or manufacturing defects are detected upon receiving the item, please notify us right away via the contact form or email us at with a detailed description and photos of the damage attached. 

Photos of all damages or defects are required in order for us to issue a refund or replacement. If you cannot provide photos of the damages and/or defects, we cannot process a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

We will issue a full refund for items that arrived damaged or with a defect and were returned within 7 days frame. Please note that shipping charges are non-refundable. 

Some products are exempt from being returned. 

Non-returnable items:

  • Seconds 
  • Sale items
  • Custom items 
  • Downloadable products
  • Gift cards


We do not issue partial refunds. If the order is not of a satisfactory for you, we are happy to issue a full refund in exchange for safely returned products.